On the 11th October, 2012, the Malta Competition and Consumer Affairs Authority (MCCAA) through the Director General (Consumer Affairs), as empowered by the provisions contained in the Consumer Affairs Act, has decided that the operators Melita Plc, Melita Mobile Limited, GO Plc, Mobisle Communications Limited and Vodafone Malta Limited have infringed the said Act
The MCCA said that this was done by means of unfair commercial practices in connection with the services provided by them by means of the use of the word “unlimited” or “bla/minghajr limitu” and other expressions that give the same message or indication to the consumer and that it that there is no limit and that there are no conditions that act as limits; whereas there is a limit imposed by the operators.
In terms of Article 110H (2) of the Consumer Affairs Act (Cap. 378 of the Laws of Malta), the decisions are published by means of their posting in the Authority’s website: www.mccaa.org.mt [1].
For further information, one can contact the Office for Consumer Affairs on 23952000.