Gozo Channel have announced that in line with its commitment to enhance its services and communication to its customers, they have implemented a new automated telephone system in order to facilitate and enhance enquiries on schedule and current operations status, especially during inclement weather or peak times.
Customers will have the facility to automatically be guided to a set of appropriate pre-recorded messages as well as several internal departments at the push of a few buttons on their telephone set, thus reducing the average call duration.