Enemalta claims that it has “restored electricity supply to all customers in Gozo and Malta affected by the high voltage cable faults registered earlier this weekend, as it continues to repair damages caused by the high temperatures of the ongoing heatwave.”

In a statement on Sunday afternoon, the company said that during the night in Gozo, repair works on another cable supplying parts of Nadur were completed as well, although there are reports on social media that some areas of Nadur are still without power after many hours.

On Saturday night, Enemalta said that its engineers and technicians continued working relentlessly to repair high voltage cable faults in different parts of the islands, to restore electricity supply to customers and gradually re-establish the network’s flexibility and resilience.

The Company registered more than 60 high voltage cable faults and other network difficulties since Monday.

Enemalta also completed repairs during Saturday night on a high voltage cable in Attard, to restore supply to customers in parts of Rabat, Dingli and Mtarfa.

Enemalta said that several technical teams will continue working round the clock, until all damaged cables can be re-energised.

In the meantime, other teams of Enemalta technicians will continue to respond to requests for assistance from customers impacted by smaller faults that may affect individual buildings, parts of a street or similar small areas.

Enemalta CEO Jonathan Cardona explained that Enemalta employees are working round the clock to restore electricity supply to all affected areas.

“I would like to show my appreciation and thank all the teams working at all times of day to assist customers affected by these difficulties. We reinforced our resources and will continue to do so in coming days, to continue strengthening the network and swiftly respond to any other difficulty that may arise in coming hours,” Cardona said.

When faults are impacting a single substation and repairs need more time to complete, Enemalta said it also uses large generators as a standby power system, to provide electricity to the affected customers while repairs are in progress.

While it is not always technically possible to use such systems, in the last few days generators were used to reduce outage times in Zabbar, Zurrieq, Dingli, Msida, Zebbug, Mellieha, as well as Ghajnsielem in Gozo.

When a high voltage network fault is registered, Enemalta said that it “immediately launches works to restore electricity supply to customers in the affected areas.”

“In many cases, these areas can be reconnected to the grid through alternative cable connections. However, when multiple faults affect different cables supplying the same area within a short period of time, restoration of supply to the affected customers may not be possible until lengthy underground cable repairs are completed,” it said.

Enemalta stated that it will “continue making use of all resources available to keep improving the quality of its services, while providing a quicker response to network disturbances and requests for assistance from customers in difficulty.”

Customers experiencing such difficulties can inform Enemalta by directly reporting the fault through the website’s fault reporting tool – enemalta.com.mt/report-power-cut-form/ by calling the Company’s customer care team on 8007 2224 or the Servizz.Gov Helpline 153.

The public can subscribe to the Enemalta SMS notification service by sending an SMS with the account holder’s ID Card number, on 79052492.

Live updates on electricity supply disruptions are also available on the Company’s website – https://www.enemalta.com.mt/planned-power-cuts/

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