Bank of Valletta employees recently paid a visit to Mapfre Msv Life Head Office in Madrid. The Bank said that the short visit brought together representatives from BOV’s Investment Centres, Personal Banking Channels, Business Development and Customer Value, and Private Banking teams.

The initiative recognised strong performance in Insurance Services and Pensions during 2025, while also giving participants direct exposure to one of the Group’s leading international operations, BOV said.

During the programme, participants visited Mapfre’s head office in Majadahonda, where they met senior management and gained first-hand insight into the company’s business model, life insurance strategy and investment management operations.

The visit also gave them the opportunity to broaden their product knowledge, understand Mapfre’s approach to customer service, and exchange ideas with colleagues and experts from across the Group.

The Bank explained that beyond recognising individual and team achievement, the visit highlighted the value of continuous professional development in helping BOV representatives strengthen their understanding of the solutions offered to customers in Malta. ”It also reinforced the Bank’s commitment to investing in the expertise needed to provide customers with informed guidance across insurance, protection and long-term financial planning.”

BOV said that it ”remains committed to working closely with Mapfre Msv Life to build on this partnership and continue enhancing the quality of service and solutions available to customers seeking protection, savings and retirement planning options.”

Photo: BOV

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