Vodafone Malta has just launched a new web site which reflects what its customers want. Vodafone listened to over 700 customers who gave feedback on how the new website should look like and on the services they wanted to see included. This helped Vodafone come up with a new site that is customer-oriented.

Customer feedback was used to come up with a simpler way to view phones and plans, an extensive help and support section, and all business products and solutions under one tab. A smaller group of 30 customers was also involved in designing the new browsing experience.

To celebrate the launch of the new website Vodafone is giving free calls to all customers when topping up online.

“Vodafone.com.mt is no longer exclusively Vodafone’s website. Through this collective exercise customers have really made this their space. We thank our customers for using the website even in the strangest hours of the day. We hope they will enjoy this new web experience ,” emphasized Matthew Zammit, Online Business Executive at Vodafone Malta.

This new website may be found at www.vodafone.com.mt. Alert Communications was entrusted with this online project.

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