Enemalta invites customers to report consumption irregularities
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Enemalta is inviting customers who are aware of irregularities in their electricity consumption or in their electricity meters to contact Enemalta and regularise their position voluntarily.
As announced by the Government yesterday, Enemalta is asking customers who are aware of, or suspect, any irregularities in their meters or in their electricity consumption readings, to come forward and regularise their position voluntarily.
The Corporation has set up a section to receive and process these requests. Customers who would like to take this option can contact this section on 8007 2245 or reports.emc@enemalta.com.mt
Individuals who take this option and pay their dues as specified in the relevant regulations will avoid criminal proceedings.
The regulations state:
Where duly authorised representatives of Enemalta are reasonably satisfied that an electricity meter has been tampered with or that a consumer or a person has obtained an unlawful supply of electricity, or that a consumer or a person is responsible for theft of electricity, Enemalta shall have the right to:
(a) immediately suspend the supply of electricity to the relative meter that was tampered with or to the consumer or person it deems responsible for obtaining the unlawful supply or for the theft and to continue with the suspension until such time as the consumer or person responsible settles all dues to Enemalta or, if such person disputes the fact or the amount due by him, until such time as the dispute is settled; and
(b) demand in writing the payment, by the consumer or persons concerned, of the amount which is calculated by Enemalta to be due to it for the supply of electricity obtained in the unlawful manner, which amount shall be based on a maximum period of five years, with interests calculated on the basis of the rate established by regulation 66(3), and interest will continue to accrue until all dues are finally settled; and
(c) demand the additional payment of a settlement charge for potential damages suffered by Enemalta equivalent to 10% of the amount due for the supply of electricity obtained in an unlawful manner; and
(d) demand the fee due to Enemalta for the removal of the tampered meter and where applicable the re-installation of an electricity meter; and
(e) refuse to restore the supply of electricity before all amounts due by the consumer as prescribed by paragraphs (a), (b), (c), and (d) have been paid or a written agreement for their payment has been made with Enemalta.
For further information about this initiative, or to request to regularise their position, customers can call on 8007 2245 or email on reports.emc@enemalta.com.mt . Enemalta said that all information received will be treated in the strictest confidence.

























