The introduction of two new services aimed at improving accessibility and efficiency in public service delivery, has been announced by the Servizz.gov Agency.

Starting from this week, applicants applying for a new identity card will have the option to collect the newly issued document from their nearest Servizz.gov regional centre. The Agency explained that chis service, made possible through collaboration with Identità, reflects the it “ongoing commitment to bringing government services closer to citizens and enhancing the overall user experience.”

As part of this process, applicants will be required to present their old identity card upon collection. In the case of new applicants or individuals replacing a lost identity card, the ID9 or ID5 form must be presented.

Additionally, Servizz.gov also announced that Project Green has been integrated into the range of services supported by the Servizz.gov Freephone 153.

It said that members of the public can now use the freephone for inquiries, information requests, or to provide feedback and suggestions regarding current and upcoming projects by Project Green.

Photo: DOI

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