‘My Journey’ Arriva launches a web-based journey planner

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'My Journey' Arriva launches a web-based journey plannerArriva has launched a web-based journey planner, called ‘My journey’ that will enable passengers to familiarise themselves with the new bus routes and plan in advance the journeys that they are interested in taking, as the population in Malta and Gozo prepare for the start of Arriva operations on 3 July, 2011.

Keith Bastow, Managing Director of Arriva in Malta, said, “We are committed to giving our prospective customers every assistance they may need to get to know how to arrive at their chosen destination. Thanks to the ‘My journey’ feature on www.arriva.com.mt you can find out not only what route you will need to take but also the estimated travel time to get to your intended destination.”

There is a choice of planning your journey either by selecting the town/village you want to travel to, or by using the new route number, Mr Bastow explained.

The journey planner is simple and easy to use, with prompts to guide you. For example, select the town/village option, then select either Malta or Gozo, you then input where you want to leave from and the final destination you would like to travel to, from the drop down lists provided. Finally add the date and time of your trip and press ‘go’!

The Journey Planner will then give you the option/s that match your request. Click on the option you want to find out more and the journey planner will show you a diagram and the information related to the journey, including departure and arrival time, key towns and villages which the bus will pass through, and details of the stops en route. Clicking on the towns along the route enables you to view the individual bus stops and the time that the bus is scheduled to call at these stops. This diagram clearly indicates when you may need to change the bus to catch a connection from one of the interchanges.

For full route and times information, web users can download a route map and timetable relevant for the routes or send an e-mail to enquiries@arriva.com.mt Those without internet access can contact Arriva’s Customer Care Centre on 2122 2000 for guidance.

“All this information is consistent with and complemented by information on our buses, with displays and voice announcements to indicate the next stop,” Mr Bastow said.

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    8 Responses

    1. edward de Gray says:

      Would like to know which buses will be leaving/arriving M’Scala, and of course times of arrival departure.

      Regards

    2. Dr Albert Schembri Wismayer says:

      It is essential to provide the daily traveller with a detailed route of the circle buses in each district (ICLUDING NAME OF STREETS THROUGH WHICH CIRCLE BUS GOES THROUGH AS WELL AS THE TIME AND FREQUENCY OF THESE CIRCLE BUSES AS WELL AS THE POINT OF CHANGING TO ROUTE BUS TO VALLETTA —if you want the service to succeed
      I live in BALZAN and as yet I have no idea where the circle bus goes through as well as the point of changes in Birkirkara on to the Main line route buses

    3. Mary Aquilina says:

      I sent an E-mail 2 days ago regarding the route of the Sliema circular. The day after I received an acknowledgement of my e-mail and was promised a reply to my query within 24 hours. I have not received a reply after 48 hours. Kindly note that I am an elderly person who enjoys evenings out on the Sliema front. I live near the Sliema Police Station and found it easy to get to the front by bus 21 or 23. The problem is how can I go back? Is there a bus from the Sliema front that passes somewhere near the Sliema police station? Please help me as I am lost and it is too hot to stay indoors in the evenings. I am afraid you have left this part of Sliema out of your programme. Maybe bus 116 can be derouted and pass through Manwel Dimech or Rudolph to serve many people who live in this part of Slema. Thanks and good luck to Arriva!

    4. michael azzopardi says:

      I live in Hal-Balzan and to go to Valletta AND VICE VERSA,I have to WALK to B’kara ,as the service we had of no. 40 bus, has been refrained. There is now the no.43 bus that goes to Lija and could easily pass through BALZAN.To add insult to injury,there is new bus service, the x2 and x3 that goes through De Paule Avenue and Birbal street(BALZAN)that we cannot, use as there are no( ARRIVA) bus stops in that area.
      WISH YOU LUCK.

    5. Lucy Abdilla says:

      I live in Guardamangia. Will you tell me which bus I take to Valletta and back . And from Guardamangia to Mater dei in time not to miss the visiting hours and back without having to stop at Pieta and walk a steep hill home.

    6. Heinz Sleuwen says:

      I need to arrive to Malta International Airport from Cirkewwa before midnight Sunday september 11.

      Which Bus line and at what time must I take the Airport Bus from the Ferry.

      Please reply immediately, as I would have to make alternative arrangements if there is nothing convenient from your company.

      Thanks and regards

      Heinz Sleuwen

    7. Catherine Bugeja says:

      how can I get to Zurrieq from St. Paul’s Bay on 22nd September in the morning? What time will I have to catch the bus and which one is the best?

      Thanks a lot. I appreciate this service.

      Catherine Bugeja

    8. Joseph Naudi says:

      Would like to know what bus route no I must take from Naxxar (near old bus terminus) to go to B’Kara/Balzan please?

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