The Planning Authority has said that its eApplications portal enables the Authority’s clients and the public to view plans and details, submit and pay for planning applications online and also interact with the Authority during the course of the application process.

Over the past months, the Planning Authority said that it has worked on a new and upgraded version of eApplications to provide users with increased functionality and better performance.

“To enable the launch of the upgraded system, the Authority planned to use its legislative inactive period, over the Christmas shutdown, to switch off the old eApplications system and migrate over 5 million records to the new system,” the PA said.

It added that, “although the migration took considerable time the new system went live on the 2nd of January, as planned, and users could use the portal to view documents at once.”

“Unfortunately the Authority is suffering from hardware issues which have set back the programming of some features of the new system. Periti and Consultees were able to submit correspondence soon after launch. However, Periti are still experiencing limited functionality which is expected to return to normal by early next week.”

The Authority said that it is advising all clients, especially Periti, who may experience problems due to the change-over to submit an email to the Authority on eapps@pa.org.mt and “assures that all problems will be resolved to the satisfaction of clients.”

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