There will now be an automatic adjustment of utility bills following the birth of a child or loss of a family member.

This has been made possible through an agreement reached between ARMS Ltd and Identity Malta Agency, which will allow families to automatically adjust their utility bills following the birth of a child or the death of a family member.

It was explained that parents notifying the addition of a newborn within the same household can now include their utilities’ account number when filling in the declaration of birth and automatically have the correct subsidy computation charged to their utility bills, making a visit to the ARMS offices no longer needed.

Once the declaration of notification is submitted – which can be done by hand or online – Identity Malta will alert ARMS Ltd and the latter will update the customer’s utility records in its system.

The Government said that in case the applicant opts to provide Identity Malta Agency with the utilities’ account number, the data will be transferred in strict conformity with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act 2018 (Cap. 586).

When it relates to the case of the death of a person, a similar arrangement is already in place whereby ARMS Ltd automatically re-adjusts the utility bill computation to reflect the number of persons living in the same household.

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