KM Malta Airlines has officially launched WorldTracer Self Service (WTSS) – a new digital solution developed by SITA that allows passengers to easily track real-time updates on their delayed baggage from any device.

The airline said that through a dedicated link mybag.aero/malta provided to passengers who file a Baggage Report, passengers can access the latest information about their baggage directly.

Once a Baggage Report is created by the airport team, travellers can monitor status updates, including when their bag is located, forwarded for delivery, and successfully delivered.

The airline explained that by empowering passengers to manage their own Baggage Reports, WTSS helps passengers reduce the need for follow-up emails, improves data accuracy, and fosters more efficient communication between passengers and airport staff.

The system is fully integrated with KM Malta Airlines’ baggage management operations, ensuring that both passengers and operational teams have access to the same real-time information.

The airline added that passengers using Apple devices with AirTags can also benefit from Apple’s Find My feature, offering even more precise baggage tracking through Apple’s integrated network.

Photo: KM Malta Airlines

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