Air Malta passengers, scheduled to travel on KM 520/1 (Malta-Budapest-Malta), were today offered assistance including hotel accommodation and refreshments following delays experienced by the airline due to technical reasons which affected one of its aircraft, the airline said.

Flights KM 520/1 were today delayed for 12 hours. Four other flights were affected with delays ranging from 35 minutes to 110 minutes.

“Affected passengers were offered assistance that included snacks depending on the extent of the delay. They will be given compensation in line with statutory requirements.” said Air Malta.

A spokesperson for the airline said that Air Malta gives utmost importance to the safety and well-being of its clients. “In such situations the airline offers care and assistance which many times goes beyond its legal obligations and does its utmost to minimise inconveniences to its passengers.”

He added that “Air Malta is one of the best performing European airlines in terms of flight regularity. This statistic measures the percentage of planned flights that are actually operated. The Maltese airline has constantly achieved top rankings in this category amongst the Association of European Airlines (AEA) member airlines.”

Air Malta said, “unfortunately delays in the airline industry are quite common especially during the peak season. A quick browse at various websites of main European airports gives an indication of the delays being experienced on a typical day in August by passengers all around Europe.”

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