Bank of Valletta is updating its customer records and over the coming months, the Bank said that it will be requesting updated documentation to ensure that all customer information held is complete and up-to-date.

The Bank, in a statement explained that it is requesting its customers’ cooperation, primarily with respect to deadlines set and the provision of correct and complete data as per the letters that they will receive from the Bank.

The Bank went on to say that it understands that “this might cause inconvenience and in striving to make the process as simple as possible, self-addressed envelopes will be provided through which customers can send the required documentation.”

A dedicated customer helpdesk has been set up specifically to assist customers in relation to this project and can be contacted on +356 2275 5200 (Monday to Friday 8am to 4pm) or by email to rfideskgozo@bov.com

More information can be found by clicking here.

Permalink: Bank of Valletta to start process of updating customer records