33 Bank of Valletta Branches in Gozo and Malta will open from Monday to Friday between 9.00 am and 12.00 pm (noon) with immediate effect. Banks will close on Saturdays until further notice.

All BOV ATMs and other service channels will continue to be serviced and operational in the normal manner.

BOV CEO Rick Hunkin urged customers to refrain from visiting branches unnecessarily and to stay safe at home.

“Most of our branch services can now be effected through email, telephone and video conferencing. Customers seeking banking services can send us their request electronically and we will contact them back accordingly.”

Customers are once again being encouraged to use the Bank’s ATMs across Gozo and Malta for cash withdrawals and deposits and even better to use their BOV cards or BOV Pay to pay for goods and services.

In addition, the BOV Internet and Mobile Banking systems may be used for payments and other general banking requirements.

For any other service requirements, customers are to send an email to info@bov.com specifying the type of service they require, their mobile number, ID Card number and branch where they normally effect their banking.

A BOV officer will contact customers to provide the necessary assistance. Alternatively, customers may call on 2275 3500, Monday to Friday from 8.00am to 4.00pm. Queries sent through email is the preferred mode of communication in these circumstances.

Further BOV information and updates on COVID-19 can be found on https://bov.com/content/covid-19-bov-updates

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